COLLECTIONS
Account Receivable Management - Get paid in-full and on time.
CUSTOMER ENGAGEMENT
Surveys, demos, up-sale, and more - Build a long term relationship.
OUTBOUND SALES/MARKETING
Telemarketing, Lead Qualifying, Live Transfer - Close more sales.
LOGISTICS
Inventory Tracking, Security, Emergencies - Make contact to ensure smooth business flows.
TRAINING
Pre-launch and continued training are key to a successful outbound engagement campaign. Our dedicated training team and Learning Management System are best-in-class.
TECHNOLOGY
In the ever evolving communications landscape, it is vital to have a partner that stays up to date with the latest trends, technologies and regulations.
EXPERIENCE
Not only are our managers some of the most experience in the industry, we also only hire agents with a minimum of 3 years of experience.
WHY CHOOSE KINETIC?
With so many companies offering outsourced telemarketing and outbound engagement services, it can be a daunting task to sort through them all. Our clients have done their searching and experimenting of other providers, here is why they chose and stuck with Kinetic:
FLEXIBILITY
We are happy to work closely with your team to learn the subtleties of your outbound needs. Our team is able to adapt to your needs.
KINETIC TECHNOLOGY
PREDICTIVE DIALER
A Predictive Dialer uses data including connect rates, real-time data, and historical agent statistics to calculate the number of calls to dial.
PREVIEW DIALER
Give your reps a preview of the contacts records prior to dialing. This leads to a higher quality call interaction and increased conversions.
CRM INTEGRATION
Kinetic has pre-built integrations with the most popular CRM and help-desk tools. Or our IT team can build a custom integration.
SCRIPT DESIGN
Kinetic offers an intuitive drag-and-drop script designer that enables you to build dynamic interactive call flows.
TCPA COMPLIANCE
Staying within the boundaries of the Telephone Consumer Protection Act (TCPA) regulations is now a must for outbound engagement.
CALL RECORDING/REPORTING
Customized call recordings and reports can be built by Kinetic’s IT team to keep you in-the-loop on performance.
KINETIC CASE STUDIES
Click each case study to learn more:
ONE OF OUR PARTNERS NOTICED THEIR SALES TEAM WAS SPENDING TOO MUCH TIME QUALIFYING LEADS. WE NOW VERIFY AND QUALIFY LEADS, AND THEN TRANSFER THE LEADS TO THEIR IN-HOUSE SALES TEAM.
A LOGISTICS COMPANY IN CANADA UTILIZES KINETIC AGENTS TO ARRANGE PICK-UP AND DROP-OFF OF ELDERLY CITIZENS NEEDING TRAVEL ASSISTANCE.
KINETIC DOES COMPLETE ACCOUNT RECEIVABLE MANAGEMENT FOR MULTIPLE ORGANIZATIONS TO IMPROVE CASH FLOW AND REDUCE DAYS SALES OUTSTANDING.
A SOFTWARE COMPANY PARTNERS WITH KINETIC TO WALK NEW CLIENTS THROUGH A TUTORIAL AND HELP THEM CUSTOMIZE THEIR INTERFACE.
RICHARD DOTSON
Kinetic Business Solutions
“At Kinetic Business Solutions, we strive to provide our clients with the best online outsourcing experience in the world. Our promise to you is maximum efficiency and value, with personal attention to your job – no matter how big or small.”