ENGAGE WITH YOUR TARGET AUDIENCE 

Our blend of outbound engagement technology and experienced staff result in cost effective outbound engagement 

COLLECTIONS

Account Receivable Management - Get paid in-full and on time.

CUSTOMER ENGAGEMENT

Surveys, demos, up-sale, and more - Build a long term relationship.

OUTBOUND SALES/MARKETING

Telemarketing, Lead Qualifying, Live Transfer - Close more sales.

LOGISTICS

Inventory Tracking, Security, Emergencies - Make contact to ensure smooth business flows.

 

TRAINING

Pre-launch and continued training are key to a successful outbound engagement campaign. Our dedicated training team and Learning Management System are best-in-class.

TECHNOLOGY

In the ever evolving communications landscape, it is vital to have a partner that stays up to date with the latest trends, technologies and regulations.

EXPERIENCE

Not only are our managers some of the most experience in the industry, we also only hire agents with a minimum of 3 years of experience.

WHY CHOOSE KINETIC?

With so many companies offering outsourced telemarketing and outbound engagement services, it can be a daunting task to sort through them all. Our clients have done their searching and experimenting of other providers, here is why they chose and stuck with Kinetic:

FLEXIBILITY

We are happy to work closely with your team to learn the subtleties of your outbound needs. Our team is able to adapt to your needs.

KINETIC TECHNOLOGY

PREDICTIVE DIALER

A Predictive Dialer uses data including connect rates, real-time data, and historical agent statistics to calculate the number of calls to dial.

PREVIEW DIALER

Give your reps a preview of the contacts records prior to dialing. This leads to a higher quality call interaction and increased conversions.

CRM INTEGRATION

Kinetic has pre-built integrations with the most popular CRM and help-desk tools. Or our IT team can build a custom integration.

SCRIPT DESIGN

Kinetic offers an intuitive drag-and-drop script designer that enables you to build dynamic interactive call flows.

TCPA COMPLIANCE

Staying within the boundaries of the Telephone Consumer Protection Act (TCPA) regulations is now a must for outbound engagement.

CALL RECORDING/REPORTING

Customized call recordings and reports can be built by Kinetic’s IT team to keep you in-the-loop on performance.

KINETIC CASE STUDIES

Click each case study to learn more:

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START ENGAGING

RICHARD DOTSON

Kinetic Business Solutions

“At Kinetic Business Solutions, we strive to provide our clients with the best online outsourcing experience in the world. Our promise to you is maximum efficiency and value, with personal attention to your job – no matter how big or small.”

Kinetic Business Solutions is a global Business Process Outsourcing provider that operates across 7 office locations in the Philippines and Cambodia. 

Our mission is to drive our client’s growth by allowing them to refocus their time and financial resources on the core areas of their business while we focus and perfect their non-core business processes.

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